Meisters Solutions

Everything you need to know about SAP Commerce updates

2022 has come to an end, and if you’re a SAP Commerce user, you’re probably well aware that the end of maintenance for previous versions is approaching. This means that if you still haven’t updated your software, you’ll no longer be able to receive support or security updates from SAP. It’s essential that you take action now to ensure that your business is prepared for this change.

What is SAP Commerce?

SAP Commerce is a software solution designed for businesses to manage and improve their online sales and customer engagement. It provides a range of features such as e-commerce, order management, customer service, and marketing automation, among others. It is a powerful tool for businesses that want to optimize their online presence and enhance customer experience.

Why is there an upgrade?

SAP Commerce is constantly evolving and improving to meet the changing needs of businesses and their customers. As a result, SAP regularly releases updates and new versions of the software to add new features and fix any issues. These updates are necessary to ensure that the software continues to work effectively and securely.

Why should I upgrade my software ASAP – As Soon As Possible?

Staying with the implemented version may seem like the default strategy for many companies, and certainly saves them from making the decision or investing the effort involved in upgrading. However, the problems will start to appear when the end of maintenance passes, and the version in operation by the company increasingly becomes an older, unsupported product. It is likely that the underlying code and infrastructure will also become obsolete. For example, with the release of SAP Commerce 1905 came support for Java 11 and Spring frameworks; these problems may not affect the currently deployed platform but may add complexity and cost. 

Upgrading to the latest version will provide access to the latest features and improvements, which can help businesses to stay competitive and meet customer demands. Also, it is essential to ensure the security of the software. SAP releases updates to fix any security vulnerabilities, and upgrading will ensure that your business is protected against potential threats. 

When is the end of maintenance for previous versions planned?

The end of the maintenance period for previous versions of SAP Commerce cloud and on-premisse is currently planned for March and August of 2023, and May 2024. This means that businesses have until these dates to upgrade to the latest version and continue receiving support from SAP.

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What are the challenges to updating the software?

Keeping up with the latest versions and upgrade schedules, especially for IT departments that have all kinds of systems and infrastructure to maintain, is a challenge. Understanding how the upgrade implementation will impact the business (in terms of testing, downtime and risk of failure) takes time and effort, and many companies simply cannot or do not want to invest the budget and time for this.

Major upgrades are more of a challenge, especially for customers with significantly customized implementations of SAP Commerce. In addition to the effort involved in deploying and testing, the new version of SAP Commerce comes with new capabilities and functionalities that can either replace the customizations currently implemented or enable new features that add value and provide new experiences for customers.

Why update with Meisters Solutions

Updating is vital to ensuring the continuity and security of your business. Meisters Solutions and Digiu Digital are the right partners to help you in this process. We started working with Hybris in 2013, long before its acquisition by SAP which later transformed the system and renamed it SAP Commerce. We are SAP Silver Partner, with a lot of  SAP Commerce Certified Professionals in-house, who are equipped to handle the complexities of SAP Commerce upgrades. We understand the importance of ensuring that your e-commerce platform is fully functional and stable after the update, and we take great care to ensure that all aspects of the upgrade are thoroughly tested and verified to ensure a smooth and successful transition.

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